Trust overload
Doing too much to prove your credibility can backfire and trust completely. If you bring up the issue of trust with your reader, you’re forcing them to start thinking about the one question you actually want to avoid – do they trust you? Getting it right Getting the design right is essential. Getting the wording...
Broken Image, Broken Trust
A broken image that may only be seen by a small handful of people may not seem significant, but it's something that is so easily fixable it's really not worth losing a customer over.
Using images to build trust
Images build trust by confirming content and reassuring your reader of the quality and reliability of your service. Use images to reassure your reader of the value of your content and quality of your website.
Design for trust
Let your design carry the most important message of all, trust. You can't just say that you're trustworthy, you need to demonstrate it. Your design is the perfect place to start proving yourself.
Bad design is much harder to ignore than good design. It's unlikely that your reader will see past mistakes in your design....
